Privacy Policy

1. Introduction
At Premier Decking and Gazebos, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase products, or use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We may collect and process the following personal data:

Personal Identification Information: Name, email address, phone number, billing and shipping addresses, and payment details.
Order Information: Details about the products and services you purchase from us.
Usage Data: Information about how you access and interact with our website, such as IP addresses, browser types, and browsing activity.
Communication Data: Information you provide when contacting us, including customer support inquiries or feedback.

3. How We Use Your Information
We use the information we collect in the following ways:

To process and fulfil your orders, including delivery and installation services.
To communicate with you about your orders, including order status, delivery updates, and promotional offers (if you have opted in).
To improve our website and services based on user feedback and usage data.
To process payments securely and prevent fraudulent transactions.
To comply with legal obligations and enforce our terms of service.

4. Sharing Your Information
We respect your privacy and do not share your personal data with third parties except in the following situations:

Third-Party Service Providers: We may share your information with trusted service providers, such as payment processors, delivery companies, and installation teams, to fulfil your orders.
Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, property, or safety.

5. Data Security
We take the security of your personal information seriously and implement reasonable security measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies
Our website uses cookies to enhance user experience, analyse website traffic, and personalise content. Cookies are small data files stored on your device that allow us to recognise your browser and track your preferences. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

7. Your Rights
You have the right to:

Access the personal data we hold about you.
Correct any inaccuracies in your personal information.
Request the deletion of your personal data (subject to certain legal exceptions).
Opt out of receiving marketing communications from us by unsubscribing through the link in our emails or contacting us directly.

8. Retention of Data
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us:

Premier Decking and Gazebos
Email: premierdeckingservices@gmail.com
Phone: 07971 596993

By using our services or interacting with our website, you acknowledge that you have read and understood this Privacy Policy.